Welcome to Kiki African Braiding & Weaving. We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide while interacting with our services.

Information Collection and Use:

We collect information through our website, over the phone, and in person. This may include your name, contact information, and details about your hair preferences and styles to enhance our service offerings. The information collected is used to schedule appointments, tailor your styling experience, and send updates about our services.

Data Protection:

We implement a variety of security measures to maintain the safety of your personal information. Access to your data is limited to employees who need the information to perform a specific job (for example, billing or customer service).

Sharing of Information:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

No Refund PolicyService and Deposit Refunds:

At Kiki African Braiding & Weaving, we strive to offer the highest quality of service and satisfaction. Due to the nature of our services, we maintain a no refund policy for all completed services.

Pre-booking Deposit:

To secure an appointment, a deposit is required at the time of booking. This deposit is non-refundable. However, if you need to cancel your appointment, please do so at least 24 hours in advance to avoid any additional cancellation fees. Same-day cancellations will result in the forfeiture of your deposit. However, the deposit may be applied towards a future appointment if rebooked within 30 days.

Cancellations and Rescheduling:

Appointments can be canceled or rescheduled without penalty up to 24 hours before the scheduled time. As mentioned, deposits from same-day cancellations can be used towards securing a new appointment date within a 30-day window. Failure to rebook may result in the loss of your deposit.

Changes to Our Privacy and Refund Policies:

We reserve the right to update or modify these policies at any time without prior notice. Your continued use of our services following any changes signifies your acceptance of these changes.

Contact Us:

If you have questions or concerns about these policies, please contact us at our salon's contact details provided on our website.

Thank you for choosing Kiki African Braiding & Weaving. We look forward to serving you and providing a transformative styling experience that enhances your natural beauty.